Shipping & Returns

Fast Shipping

Our goal is to deliver your order as quickly as possible. Most orders are processed and shipped within 5–7 business days. Expedited orders ship within one business day. If we anticipate a shipping delay, there will be a disclaimer on the product page of affected items. Our business days are Monday through Friday, excluding holidays.

Shipping Methods

Free Shipping over $150

We offer free shipping within 4–6 business days for all orders over $150. These shipments are insured and traceable. Eligible orders must ship within the contiguous United States.

3–4 Day Shipping

We offer $5.99 shipping within 3–4 business days for all orders over $150. For orders under $150, the price is $8.99. These shipments are insured and traceable. Eligible orders must ship within the contiguous United States.

Expedited Shipping

Expedited shipping options are available for an additional fee during checkout. For web orders under $1,000, expedited shipping orders have a flat fee of $40 for 2-day shipping and $50 for 1-day shipping. These orders ship within one business day. For these services, orders must be received by 2:00 p.m. ET, Monday–Friday. Orders received on Saturdays, Sundays, and holidays are processed on the next business day.

For web orders over $1,000, 2-day shipping is calculated at a minimum of 5.75% of your total order value, and 1-day shipping is calculated at 9.75% of your total order value.

PLEASE NOTE: Expedited orders do not deliver on weekends.

WorkBoots.com is not responsible for lost, damaged, or stolen packages.

Have a question? Contact us — we’ll be happy to help.

APO/FPO/DPO Shipping

We charge a flat rate of $9.99 for all orders shipping to APO/FPO/DPO addresses. All packages are sent USPS Priority Mail only. The Military Mail system is notoriously slow and unreliable. Please allow up to 6 weeks for delivery. For the best rate possible, select the United States as your country when shipping to APO/FPO/DPO addresses. We do not always receive tracking numbers for APO/FPO/DPO shipments. If tracking information is available, the package is only traceable until it is received at the military address. PLEASE NOTE: USPS will not ship items containing lithium batteries overseas.

Additional Information

Order Tracking

Most orders will receive a tracking number via email after the order ships. Please contact us to check the status of orders that do not have tracking available.

Multiple Packages

Orders may ship from different warehouses or in multiple packages to ensure prompt delivery. Please refer to the orders tab in My Account for the most up-to-date shipping information.

Alaska & Hawaii

Shipping method for these states is dependent on your zip code. USPS can take up to 7–10 business days for delivery. A live quote is generated during checkout.

Guam, Puerto Rico & U.S. Virgin Islands

A rate will be calculated at the time of purchase when shipping to these locations. All packages are sent via USPS Priority and are fully insured.

PO Boxes

We do not ship to standard PO Boxes. We require a physical address to process your order. We apologize for any inconvenience.

Volume Purchase Orders

No-Rush shipping only applies to customers paying full retail prices. Any volume discounted quotes received from us will include an actual freight estimate.

Backorder Shipping

The moment your backorder becomes available, we will ship it out at no additional charge.

International Shipping

We currently do not ship internationally. We apologize for any inconvenience.

Holiday Shipping

During holidays, shipments could be delayed due to warehouse closures. Closure dates may vary. For more details, contact us.

Return Policy

We are committed to total customer satisfaction. That's why we give you 90 days to return items that are in new, unworn condition with tags attached. We never charge a restocking fee on retail orders.

How to Make a Return

Simply via"Contact Us", enter your information, and follow the on-screen steps to begin your return. If you are within the contiguous U.S., we will provide a traceable, insured shipping label for a fee of $7.99. Depending on your state, sales tax may be charged on the shipping label fee. If you choose this method, you will receive your refund to your original payment method. If you would like your return refunded in the form of store credit, we will waive the $7.99 fee and you can return your item for free. Print and attach the label to the outside of your package, ensuring no barcodes are obscured.

Drop your package off with the shipping carrier notated on your shipping label.

Once we receive and process your return, we will refund your order and notify you via email.

Processing time typically takes 5–7 business days.

PLEASE NOTE: All clearance and open box sales are final. We cannot accept returns on clearance, open box, or customized items. We do not refund original shipping costs on returned orders. Please use the insured shipping label provided - fees for packages sent without it are not eligible for reimbursement.